Privacy Policy

EFFECTIVE DATE: DECEMBER 26, 2024

Welcome to Local Leads. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, and protect your personal information, including your phone number, when you engage with our home care, home health, or home hemodialysis services and our website.

INFORMATION WE COLLECT

We collect the following types of information:

Personal Information:
When you fill out forms on our website, such as signing up for SMS notifications or inquiries about home care, home health, or home hemodialysis services, we may collect:

• Your name
• Phone number
• Email address
• Address
• Other relevant details necessary for providing our services.

Non-Personal Information:
This includes browser type, IP address, and browsing behavior to help us improve our website functionality.

HOW WE USE YOUR INFORMATION

• To provide personalized home care, home health, or home hemodialysis services and related support.
• To communicate via SMS regarding updates, promotions, or important notices specific to your services.
• To comply with legal or regulatory requirements.
• To improve our services and website user experience.

SMS OPT-IN POLICY

1. Explicit Opt-In Required: You must explicitly opt-in to receive SMS communications from Local Leads. This opt-in is separate from other forms of communication like voice or email.
2. Opt-In Language: When providing your phone number, you will be presented with clear language specifying that you agree to receive SMS messages related to our services.
3. Call-to-Action (CTA): “By clicking “Submit”, you consent to use text messaging to communicate with LOCAL for work-related purposes. Message frequency will vary. Reply STOP to cancel or HELP for support. Message and data rates may apply. See our Privacy Policy and Terms of Service.
4. No Pre-Checked Boxes: The SMS opt-in checkbox will never be pre-checked or mandatory. You must manually select this option.
5. Data Collection and Usage: We collect SMS communication data for employees who use text messaging to communicate work-related information with LOCAL. This includes the content of messages, timestamps, and associated contact details. This data is used solely for internal operational purposes, including scheduling, task management, and company updates.
6. Consent: By opting to use SMS communication channels, employees consent to the collection and use of their SMS data as described in this policy. Participation in SMS communication is voluntary, and employees may opt-out at any time by replying with ‘STOP’ or contacting us directly at sales@localleads.pro.

YOUR CHOICES

• Opt-Out: Employees may opt-out of SMS communications at any time by replying ‘STOP’ to any text message. Upon opting out, no further SMS messages will be sent. For assistance, employees may reply ‘HELP’ or contact us at sales@localleads.pro.
• Update Preferences: Contact us to update or change your communication preferences.

PRIVACY AND DATA PROTECTION

We are committed to safeguarding your personal information. Measures we take include:

• Data Encryption: All data transmitted through our website is encrypted to protect it from unauthorized access.
• Limited Access: Only authorized personnel have access to your personal information.
• Data Retention: We retain your data only as long as necessary to provide services or comply with legal obligations.
• SMS Data Protection: We prioritize the security of SMS communication data. All messages are stored securely and are only accessible by authorized personnel for legitimate business purposes. We implement technical and organizational measures to protect SMS data from unauthorized access, disclosure, or loss.

SHARING YOUR INFORMATION

We do not sell or rent your personal information to third parties. We may share your information with:

1. Service Providers: Third parties who help us deliver personalized services (e.g., SMS platforms) under strict confidentiality agreements.
2. Legal Authorities: When required to comply with legal obligations or protect our rights.

COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

YOUR RIGHTS

Under applicable laws, you may:

• Request access to your personal data.
• Request correction or deletion of your personal data.
• Withdraw consent for SMS or other forms of communication.

To exercise these rights, please contact us at sales@localleads.pro.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. Please review this page regularly.

DEFINITIONS

• “Personal data” means any information relating to an identified natural person or one that can be directly or indirectly identified by reference to an identification number or one or more factors specific to this person.
• “Us” or “Our” refers to Local Leads.
• “You” refers to any website or application user/visitor.
• “Website” means either (1) the website where this privacy policy appears at the footer or (2) the application where this policy is linked.

COLLECTION AND SOURCE OF PERSONAL DATA

We use personal data to operate, administer, and improve the Website, deliver services, perform research, and comply with regulations. Personal data may be collected directly via forms on our Website or indirectly via service providers or technology.

SOCIAL NETWORKS

Clicking on social network icons (e.g., Twitter, Facebook, LinkedIn) on our Website may allow those networks to collect or share data about you. We do not control these platforms and encourage you to review their privacy notices.

LINKS TO OTHER SITES

We may provide links to other websites for practical and informative purposes. These websites are independent from Local Leads and are not under our control.

STORAGE PERIOD OF YOUR PERSONAL DATA

We store your data only as long as necessary to fulfill the purposes for which it was collected or as required by law.

CONTACT US

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Local Leads
Alabama, USA
Phone: (334) 719-1312
Email: sales@localleads.pro